SKYLIFE [Foreigner] Do you have unlimited data roaming plans?
Data roaming is an unlimited 3G data service available using the network of affiliated telecommunication carriers overseas(160 countries). The usage fee is KRW 11,000/day based on the application time. (KST / VAT included)
SKYLIFE [Foreigner] If I change my mobile number, will the music files be kept in the Ring-to-You storage?
Your new number will be registered to Ring-to-You, so existing music files will be deleted.
SKYLIFE [Foreigner] Can I block the roaming service?
You may block roaming service(data and talk) by registering additional block services.
SKYLIFE [Foreigner] Can I use data overseas without signing up for a data roaming plan?
Yes. However, if you have registered data roaming blocking service, please inquire through (Customer Center) 1588-3002 (paid) and 114 (free) via mobile phone.
※ Roaming fees for affiliated countries may be charged up to KRW 11,000/day based on 00:00 KST (VAT included)
SKYLIFE [Foreigner] When will my roaming fees charged?
It may be charged on the following month or 2 months later, depending on the transmission of billing data by overseas operators.
SKYLIFE [Foreigner] How could callers get informed that their mobile is under international roaming service?
Launch skylife app or visit skylife.co.kr and select MY SKY > Mobile > Supplementary Service Supplementary Service to register international roaming notice service(free in charge). You can also register through our customer center.
SKYLIFE [Foreigner] What should I do if I lose my cell phone or USIM card (on roaming mode) while traveling abroad?
Please contact Customer Center (1588-3002 (paid)) or 114(free) via mobile phone.
SKYLIFE [Foreigner] The service is not available. What should I do?
There are various reasons for service error. Repair services vary depending on the case, thus our engineer may visit first. Launch skylife app or visit skylife.co.kr and register through Customer support > Fault diagnosis and A/S application > A/S application, after logging in or through the Customer Center.
출처: 스카이라이프
많이묻는 질문: https://www.skylife.co.kr/center/consult/FAQ
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